On our arrival at check in at Malta International Airport I asked the Ryanair check in staff if they could inform me of the procedure for reclaiming the tax, I was pointed to the 'Service air' desk, and they promptly found me a contact number to call in Ireland. For those interested that number is 00353 18121676, however do not call this number as a recorded message comes back saying that "this number is no longer in use".
I contacted the Department of Civil Aviation (phone number 2369 6156)and they have advised me to write to Ryanair requesting that my moneys be returned and copy in the Department of Civil Aviation so this I have done.
If anybody requires further detail, (I know many people are in the same position) don't hesitate to contact me via this blog, I am no expert but still very determined.
"Honesty is the best policy - when there is money in it". Mark Twain.
“The European consumer would crawl naked over broken glass to get low fares.” Michael O'Leary Ryanair CEO.